Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.
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MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
FreJun
frejun.com
FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
DevRev
devrev.ai
DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.
Squaretalk
squaretalk.com
Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.
Document360
document360.io
Document360 is an AI-driven knowledge base platform for creating, managing, and publishing documentation, SOPs, and user manuals for businesses.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
500apps
500apps.com
CRM.io by 500apps is a cloud-based CRM software that manages leads, contacts, accounts, and deals to streamline sales processes and enhance customer relationships.
RingCX
ringcentral.com
RingCX is a customer experience platform that streamlines communications across various channels, enhancing engagement and operational efficiency.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
wolkvox
wolkvox.com
Wolkvox is a cloud-based contact center and CRM solution that streamlines customer interactions and enhances call center performance with analytics and predictive tools.
Spoke Phone
spokephone.com
Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.
Chaport
chaport.com
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
Yext
yext.com
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
MyOperator
myoperator.com
MyOperator is a cloud communication app that offers call management, IVR, analytics, and CRM integration for businesses to enhance communication and customer engagement.
Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Ringostat
ringostat.com
Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Dialaxy
dialaxy.com
Dialaxy is a cloud-based telephony solution that enables businesses to manage communications seamlessly through calls and messages worldwide.
Evolve IP
evolveip.net
Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.
CommPeak
commpeak.com
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Gladly
gladly.com
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
AVOXI
avoxi.com
AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.
Revenue.io
revenue.io
Revenue.io is a revenue intelligence platform that enhances sales operations by providing real-time data analysis and actionable insights for better decision-making.
Jet Interactive
jetinteractive.com.au
Jet Interactive offers mobile and desktop softphone apps for managing business calls, featuring a call flow builder and reporting tools for analyzing call activity.
Kixie
kixie.com
Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.
Toky
toky.co
Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.
Netcall
netcall.com
Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.
Voicenter
voicenter.com
Voicenter is a cloud-based VoIP and call center service that provides tools for managing customer interactions across communication channels.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
FluentStream
fluentstream.com
FluentStream is a cloud-based communication platform for small to medium businesses, facilitating team collaboration and customer interactions across devices.
EasyVista
easyvista.com
EasyVista is an IT service management platform that helps organizations manage IT services and assets efficiently, ensuring compliance and supporting remote operations.
Intermedia
intermedia.com
Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Exotel
exotel.com
Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
C-Zentrix
c-zentrix.com
C-Zentrix is a customer experience and contact center solution that centralizes communication across channels, improving interaction management and customer satisfaction.
TeleCMI
telecmi.com
TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.
CloudCall
cloudcall.com
CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.
Bloomfire
bloomfire.com
Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.
Lumen
lumen.com
Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.
Call Center Studio
callcenterstudio.com
Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.
HelpTree
sutherlandglobal.com
HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
MirrorFly
mirrorfly.com
MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.
Mitel MiCollab
mitel.com
Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.
Ziwo
ziwo.io
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
TalkChief
talkchief.io
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
FreedomVoice
freedomvoice.com
FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
BoldDesk
bolddesk.com
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
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