QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Udger
udger.com
Udger analyzes user agent strings to provide insights on devices, browsers, and operating systems, aiding in web optimization and user experience.
Klassifier AI
klassifier.com
Klassifier AI automates text classification and ticketing tasks using machine learning, simplifying data processing without requiring ML expertise.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Voyc
voyc.ai
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
MeetRecord
meetrecord.com
MeetRecord provides sales teams with insights into conversations, automated coaching, and CRM integration for improved deal flow and performance evaluation.
Simpleem
simpleem.com
Simpleem is an AI platform that analyzes video calls to improve lead qualification, deal closing, and engagement metrics for businesses.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
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