Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
RSI
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Cobrowse
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
WIZ.AI
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Omind
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
Skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Infinity Hub
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
LumenVox
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Omni Intelligence
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
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