InMoment
inmoment.com
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Pendula
pendula.com
Pendula is an enterprise customer engagement platform that streamlines personalized communications and automates workflows across multiple channels to enhance customer relationships.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
WorkStep
workstep.com
WorkStep is an employee engagement app that helps HR and Operations reduce turnover and boost productivity using real-time insights and AI analytics.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
ReplyDesk
replydesk.com
ReplyDesk is a cloud-based help desk app that unifies customer communication, automates responses, and simplifies issue resolution for online retailers.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
GoSite
gosite.com
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Zonka Feedback
zonkafeedback.com
Zonka Feedback is a platform for businesses to collect and analyze customer and employee feedback across various channels to enhance experiences and drive growth.
Mopinion
mopinion.com
Mopinion is a user feedback software that collects and analyzes feedback from digital channels like websites and apps, offering customizable forms and real-time analytics.
Glassbox
glassbox.com
Glassbox provides analytics for digital interactions, helping businesses analyze user behavior, optimize digital products, and improve customer engagement on web and mobile.
LinkLive
linklive.ai
LinkLive is a secure communications platform for regulated industries, enabling encrypted voice, video, chat, and email interactions with consumers.
EngageLab
engagelab.com
EngageLab offers a cloud communication platform for customer engagement, featuring tailored message marketing, user segmentation, multilingual notifications, and multi-channel integration.
next4biz
next4biz.com
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
Decode
entropik.io
Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
AnyRoad
anyroad.com
AnyRoad is an experiential marketing platform that helps brands manage events and gain insights to enhance consumer loyalty and business growth.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
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