VOZIQ
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Ressolve
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Pobuca Experience Cloud
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Cinareo
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
QualityDesk
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Happitu
Happitu is a speech analytics platform that analyzes customer interactions and provides insights to improve service team performance and customer experience.
contiinex
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
VIER
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
HoduSoft
HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.
Fonada
Fonada is a CPaaS that enables businesses to engage customers through automated calls and SMS for promotions and updates, enhancing communication and support.
Luware
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
brightfin
brightfin offers telecom solutions integrated with ServiceNow to manage IT assets and expenses, featuring automated workflows and services like UEM and lifecycle management.
Gnatta
Gnatta is a platform that enhances customer communications across digital channels, ensuring efficient and effective interactions with dedicated workflow technology.
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
Sentiment
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
Synthetix
Synthetix provides online customer service software for automated and live chat interactions, enhancing service experiences for various enterprise sectors.
ThinkOwl
ThinkOwl is an AI-powered customer support app that streamlines ticket management, enhances client engagement, and automates business workflows across various channels.
EdgeTier
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Netomi
Netomi is an AI chatbot solution that automates customer support and engagement across various channels, enhancing personalization and operational efficiency.
Verloop.io
Verloop.io is a customer support automation platform that offers AI-driven chat and voice solutions for businesses to enhance customer interactions across multiple channels.
Trooya
Trooya is a cloud-based platform that helps users manage social media customer interactions and resolve issues effectively.
Simplify360
Simplify360 is an AI-driven platform for social customer service, enhancing support through integrated channels like social media, email, and SMS for better customer engagement.
Gridspace
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
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