Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Inkling
inkling.com
Inkling is an app for employee training and learning management, providing access to interactive educational content across devices.
Augmentir
augmentir.com
Augmentir provides an AI-based platform to enhance productivity and safety for frontline workers in industrial sectors through digital workflows and real-time support.
ShiftX
shiftx.com
ShiftX is a user-friendly process modeling tool that integrates workflows with applications and systems to enhance operational efficiency and resource management.
ProcessKit
processkit.com
ProcessKit helps agencies streamline client onboarding by creating repeatable checklist processes, managing tasks on a Kanban board, and integrating with other solutions.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
LumenVox
lumenvox.com
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
SweetProcess
sweetprocess.com
SweetProcess is an app for documenting and managing business processes and policies, helping teams organize tasks and improve operational efficiency.
Pulsedesk
pulsedesk.com
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Clueso
clueso.io
Clueso helps SaaS companies create professional software videos and help articles from recordings, featuring AI-generated scripts, voiceovers, and multi-language support.
beSlick
beslick.com
beSlick is a process management app that helps businesses streamline task management, improve employee engagement, and maintain consistent workflows for enhanced efficiency.
GembaDocs
gembadocs.com
GembaDocs helps users create and edit Standard Operating Procedures quickly by allowing photo documentation, notes, and video links for enhanced clarity and accessibility.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Snapforce CRM
snapforce.com
Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.
Feebak
feebak.com
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
Mayday
mayday.fr
Mayday is a knowledge management app that centralizes and distributes company knowledge to improve customer service efficiency and satisfaction.
amberSearch
ambersearch.de
amberSearch is a platform that connects and centralizes internal knowledge, enabling quick access to information for employees through an easy-to-use search interface.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Neuron7.ai
neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
livepro
livepro.com
livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.
UTrakk
utrakk.proactioninternational.com
UTrakk aids managers in enhancing performance and employee experience by digitizing Proaction International's expertise in continuous improvement.
Andonix
andonix.com
Andonix helps teams manage operational issues with real-time monitoring, AI-driven solutions, and smart workflows to improve productivity and reduce downtime.
BOTWISE
botwise.io
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Next Matter
nextmatter.com
Next Matter is a workflow management app that automates and streamlines business processes, allowing easy customization and integration with other tools.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
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