Dixa
dixa.com
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Zignal Labs
zignallabs.com
Zignal Labs provides real-time analysis of publicly available data to help organizations make informed decisions and identify trends and threats.
Cyfe
cyfe.com
Cyfe is a cloud-based business dashboard app that consolidates and visualizes data from various sources to help track business metrics and inform decision-making.
CommPeak
commpeak.com
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Dataminr
dataminr.com
Dataminr provides real-time alerts from public data, helping organizations identify emerging risks and respond to global events effectively.
Snoopreport
snoopreport.com
Snoopreport monitors user actions on public Instagram accounts, providing weekly and monthly reports on likes, comments, and follows for analytics and research.
Mention
mention.com
Mention is a tool for monitoring brand mentions and online presence, providing analytics for social media campaigns and audience engagement.
Tubular Labs
tubularlabs.com
Tubular Labs is a social video analytics platform that provides insights into audience behavior and content performance across multiple social media platforms.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Talkwalker
talkwalker.com
Talkwalker is a social listening platform that helps brands monitor online conversations and analyze consumer insights across various media.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
eclincher
eclincher.com
eClincher is a social media management app that helps users schedule posts, engage with audiences, analyze metrics, and manage brand reputation across multiple platforms.
NapoleonCat
napoleoncat.com
NapoleonCat is a social media management tool that helps manage, publish, analyze, and automate customer service across multiple platforms.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Iconosquare
iconosquare.com
Iconosquare is an analytics and management platform for social media, enabling users to track performance, schedule posts, and generate reports across multiple platforms.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
FollowersAnalysis
followersanalysis.com
FollowersAnalysis is a Twitter analytics tool that retrieves and analyzes tweets, followers, and following data from any public Twitter account.
Proofpoint
proofpoint.com
Proofpoint offers cloud-based cybersecurity solutions for email security, data loss prevention, and compliance, protecting against threats and ensuring secure communication.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Playvox
playvox.com
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
CisionOne
cision.one
CisionOne is a media relations platform that helps PR teams manage communications, connect with journalists, and monitor media coverage in real-time.
Measure Studio
measure.studio
Measure Studio is a web app for social media data intelligence and content analytics, supporting multiple platforms and providing real-time performance benchmarking.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Graphystories
graphystories.com
GraphyStories helps users discover trending articles, build news content with embedded sources, and monitor social media performance for content marketing.
Exolyt
exolyt.com
Exolyt is a TikTok analytics tool that tracks account performance, audience behavior, and trends for brands and agencies, providing insights for effective marketing.
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