EverHelp
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
Graphlogic
Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.
Qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Callbi
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
Pulsedesk
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
contactSPACE
contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.
Connectel
Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.
Ivinex
Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.
NuVoxx Cloud Contact Centre
NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.
Reecall
Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.
PromptVoice
PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.
Courtesy Connection
Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.
Channels
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
Telebroad
Telebroad offers cloud-based PBX phone systems for businesses, providing features like virtual numbers and call management to improve communication and customer service.
Office24by7
Office24by7 offers automation tools for communication, marketing, and sales, helping businesses improve efficiency and manage operations effectively.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Parloa
Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.
Layerise
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
Glia
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
NovelVox
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Language I/O
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
Snowfly
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Provana
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
C2Perform
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Ublux
Ublux is an IP cloud communication system for small and medium-sized businesses that enhances customer experience, team organization, and decision-making through analytics.
UJET
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
Whistlehub
Whistlehub is an anonymous communication tool for organizations to report and manage issues like fraud, bullying, and harassment.
Solutions
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