Page 12 - Top Ozonetel CloudAgent Alternatives

Mindful

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

eGain

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Digital Samba

Digital Samba is a secure, GDPR-compliant video conferencing platform designed for integration into various applications, particularly in mental health services.

Zupport AI

Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.

Weavy

Weavy provides developers with tools to integrate chat, file sharing, and collaboration features into web and mobile apps, enhancing user engagement and productivity.

Sweego

Sweego is a multi-channel notification platform for developers, enabling email and SMS notifications with future support for push and chat. It is GDPR compliant.

Recordia

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Mayday

Mayday is a knowledge management app that centralizes and distributes company knowledge to improve customer service efficiency and satisfaction.

Parlance

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

FoneBox

FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.

Channels

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

CommandLInk

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

Yeastar

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

BotsCrew

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Ada

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

SendHub

SendHub is an SMS messaging platform that helps businesses streamline communication with features like mass texting, two-way messaging, and contact management.

Lang.ai US

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Futr

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Userlane

Userlane is a digital adoption platform that provides interactive guides and support to enhance software usage and improve employee productivity.

Synthetix

Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.

Lang.ai EU

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

Voyc

Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.

WalkMe EU

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Tenfold

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.