VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Shopl
shoplworks.com
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
Primo Dialler
primodialler.com
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
QStory
qstory.ai
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Metaimpact
metaimpact.com
Metaimpact helps organizations create and manage digital networks to collaborate on shared goals for addressing social issues and promoting collective impact.
Teloz
teloz.com
Teloz is an AI-powered cloud contact center app that enhances communication through advanced call management and seamless integration across multiple channels.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
HoduSoft
hodusoft.com
HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.
Fonada
fonada.com
Fonada is a CPaaS that enables businesses to engage customers through automated calls and SMS for promotions and updates, enhancing communication and support.
Edify
edify.cx
Edify is a global communications platform that combines contact center, unified communications, and APIs in a single no-code system for organizations.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
Telebroad
telebroad.com
Telebroad offers cloud-based PBX phone systems for businesses, providing features like virtual numbers and call management to improve communication and customer service.
SaleSquared
salesquared.io
SaleSquared offers communication solutions using Voice, VOIP, AI, Chatbots, and SMS for enterprise sales and support teams to manage calls effectively.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
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