Comcast Business
business.comcast.com
The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
Cytracom
cytracom.com
Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Evolve IP
evolveip.net
Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.
AuditCall
auditcall.com
AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.
ContactWise
contactwise.io
ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
UJET
ujet.cx
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
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