Page 8 - Top NICE inContact Alternatives

CX Genie

CX Genie

CX Genie is an AI-powered customer support platform that automates tasks, offers multilingual support, and integrates with popular platforms for enhanced efficiency.

Convin

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

BoldDesk

BoldDesk

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

StringeeX

StringeeX

StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.

Netcore Cloud

Netcore Cloud

Netcore Cloud is a customer engagement platform that helps marketers create personalized experiences across digital channels using data analytics and AI.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

HelpTree

HelpTree

HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.

MSG91

MSG91

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

Capturi

Capturi

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Engagely.ai

Engagely.ai

Engagely.ai automates customer support and engagement using no-code solutions, AI models, and analytics to enhance communication across multiple channels.

Operata

Operata

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

DYL

DYL

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

Helpshift

Helpshift

Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.

Apty

Apty

Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.

ScreenSteps

ScreenSteps

ScreenSteps is a knowledge management platform that helps businesses create, manage, and share training materials and documentation to improve knowledge transfer and employee performance.

Playvox

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

MirrorFly

MirrorFly

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

Prodigal

Prodigal

Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.

Puzzel

Puzzel

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

ipSCAPE

ipSCAPE

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Boost.ai

Boost.ai

Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.

Fuze

Fuze

Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.

Channel.io

Channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

CareAR

CareAR

CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.

Book4Time

Book4Time

Book4Time is a cloud-based management solution for spa and wellness businesses, offering tools for scheduling, client management, and e-commerce.

Onepilot

Onepilot

Onepilot simplifies customer care outsourcing for brands, offering 24/7 support across multiple channels, with quick setup and a broad client base in Europe.

Talkative

Talkative

Talkative is an AI-powered customer support platform that automates interactions and assists agents across multiple channels like chat, SMS, and video.

Shelf

Shelf

Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.

UserGuiding

UserGuiding

UserGuiding enables companies to create interactive onboarding experiences and product walkthroughs without coding, enhancing user adoption and engagement.

Observe.AI

Observe.AI

Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.

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