Page 17 - Top NICE inContact Alternatives

Notiondesk

Notiondesk

Notiondesk transforms Notion documents into a searchable help center, facilitating customer support and knowledge management with customization and multilingual support.

UseResponse

UseResponse

UseResponse is a customer support platform that integrates feedback, helpdesk, live chat, and knowledgebase tools to improve customer experience and engagement.

Vivantio

Vivantio

Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.

Fluid Topics

Fluid Topics

Fluid Topics is an AI-driven platform that organizes technical documentation and delivers it contextually across various channels for improved user self-service and support.

Neuron7.ai

Neuron7.ai

Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.

livepro

livepro

livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.

Turf

Turf

Turf is a community platform for SaaS companies, enabling user discussions, self-service support, and feedback through forums, knowledge bases, and events.

BOTWISE

BOTWISE

BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.

Guidejar

Guidejar

Guidejar is a SaaS tool for creating interactive product demos and guides, enabling users to record workflows and customize content for onboarding and support.

PodScribe.IO

PodScribe.IO

PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.

Idiomatic

Idiomatic

Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.

Interactions

Interactions

Interactions offers AI-powered virtual assistants to improve business-consumer communication, handle customer inquiries, ensure security, and automate tasks.

OvationCXM

OvationCXM

OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.

babelforce

babelforce

babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.

Performline

Performline

PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.

Mongoose

Mongoose

Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.

Segmentify

Segmentify

Segmentify is an AI-powered platform that personalizes eCommerce experiences and increases conversions through recommendations, tailored search, and multi-channel marketing.

Magentrix

Magentrix

Magentrix is a platform for partner management and customer management, enabling onboarding, collaboration, support, and training through customizable portals.

ContactWise

ContactWise

ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.

OneHash

OneHash

OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.

HelpJuice

HelpJuice

HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.

Certainly

Certainly

Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.

HelpLook

HelpLook

HelpLook is a knowledge management app that offers custom GPT chatbots for creating knowledge bases, blogs, and help centers with document-based AI search and multilingual support.

EvaluAgent

EvaluAgent

EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.

ProcedureFlow

ProcedureFlow

ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.

Wannadocs

Wannadocs

Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.

NZ Leads

NZ Leads

Automated lead response system that answers Yelp, Thumbtack and other leads instantly, runs automated follow-ups until contact, organizes conversations, notifies team members, and syncs with CRMs.

QEval

QEval

QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.

Gozynta Tixt

Gozynta Tixt

Tixt by Gozynta is a communication tool for service-based companies that enables clients to submit support requests via SMS.

Pushly

Pushly

Pushly is a push notification platform that helps media and content publishers engage audiences and convert visitors into subscribers through customized notifications.

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