Page 15 - Top NICE inContact Alternatives

Graphlogic

Graphlogic

Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.

Qtee.ai

Qtee.ai

Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.

Callbi

Callbi

Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.

Zenarate

Zenarate

Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.

Scorebuddy

Scorebuddy

Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.

Pulsedesk

Pulsedesk

Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.

contactSPACE

contactSPACE

contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.

Connectel

Connectel

Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.

Ivinex

Ivinex

Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.

Reecall

Reecall

Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.

PromptVoice

PromptVoice

PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.

Courtesy Connection

Courtesy Connection

Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.

Channels

Channels

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

Telebroad

Telebroad

Telebroad offers cloud-based PBX phone systems for businesses, providing features like virtual numbers and call management to improve communication and customer service.

Office24by7

Office24by7

Office24by7 offers automation tools for communication, marketing, and sales, helping businesses improve efficiency and manage operations effectively.

3CLogic

3CLogic

3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.

Parloa

Parloa

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

HaloCRM

HaloCRM

HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.

Layerise

Layerise

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

Glia

Glia

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

NovelVox

NovelVox

NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.

CommBox

CommBox

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

Upaknee

Upaknee

Upaknee is a platform for managing email and SMS communications, providing tools for newsletters, campaigns, forms, and notifications to enhance client engagement.

Language I/O

Language I/O

Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.

Vizury

Vizury

Vizury is a martech app that helps brands improve customer engagement and retention through data-driven insights and strategies for digital marketing.

Gryphon.ai

Gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

CallingPost

CallingPost

CallingPost is a communication platform that enables fast group messaging via phone, email, and text, ensuring reliable communication for organizations.

Pushnami

Pushnami

Pushnami is an advertising platform that uses push notifications and email to help web publishers engage subscribers and monetize their audience.

DeskAlerts

DeskAlerts

DeskAlerts is a mass notification platform that delivers instant alerts across devices to keep employees informed, safe, and engaged in various industries.

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