Page 11 - Top NICE inContact Alternatives

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

DialOnce

DialOnce

dialonce.ai

DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.

BotsCrew

BotsCrew

botscrew.com

BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.

Layerise

Layerise

layerise.com

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

eGain

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Ingeniux

Ingeniux

ingeniux.com

Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.

Chatmasters

Chatmasters

chatmasters.io

Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.

Lang.ai US

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Esendex

Esendex

esendex.com

Esendex provides SMS, voice, and multichannel communication solutions for businesses to engage customers and streamline interactions.

Recordia

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Yeastar

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

Parloa

Parloa

parloa.com

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

Propane Chat

Propane Chat

propanechat.com

Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Synthetix

Synthetix

synthetix.io

Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.

CoSupport AI

CoSupport AI

cosupport.ai

CoSupport AI enhances customer support with an AI agent, self-service customer responses, and business insights through automation and data integration.

Webio

Webio

webio.com

Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.

NotificationAPI

NotificationAPI

notificationapi.com

NotificationAPI enables easy implementation and management of notifications (email, in-app) across platforms, supporting various notification types and formats.

[24]7.ai

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

WalkMe EU

WalkMe EU

walkme.com

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Tenfold

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

SuprSend

SuprSend

suprsend.com

SuprSend is a notification infrastructure that enables streamlined delivery of transactional and engagement messages across multiple channels using a single API.

Sinch

Sinch

sinch.com

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

Whatfix

Whatfix

whatfix.com

Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.

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Page 11 - Top NICE inContact Alternatives - WebCatalog