Tiledesk
Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Askly
Askly is a customer support platform that offers real-time translation to enhance communication, improve customer retention, and support SEO efforts.
Cresta
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Chaport
Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.
CommPeak
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
TextUnited
TextUnited is an AI-based translation platform for companies, offering multilingual content management and tailored translation services.
Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
RSI
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Unbabel
Unbabel provides translation services to help businesses communicate across languages, integrating with customer support platforms for efficient multilingual support.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Lokalise
Lokalise is an AI-powered translation management system that enables teams to translate digital content efficiently across multiple platforms.
InsertChat
InsertChat is an AI-powered chat widget for websites that provides real-time customer support and engagement through customizable, multilingual interactions.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Raffle
Raffle is a search app that enhances knowledge sharing and insights through AI-driven search solutions for websites, workplaces, and apps.
LetzChat
LetzChat provides real-time translation for SMS, chat, and website content, supporting 104 languages for seamless multilingual communication.
WIZ.AI
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Omind
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
Skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
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