SparkTG
sparktg.com
SparkTG is a cloud-based contact center solution that improves business communication with features like call routing, analytics, and 24/7 support.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Office24by7
office24by7.com
Office24by7 offers automation tools for communication, marketing, and sales, helping businesses improve efficiency and manage operations effectively.
Evolve IP
evolveip.net
Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.
Acqueon
acqueon.com
Acqueon is an AI-driven platform that automates outbound communications to improve revenue and customer engagement for B2C enterprises.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
Fusion Connect
fusionconnect.com
Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Daktela
daktela.com
Daktela is a unified communications app for managing customer interactions via voice, email, chat, SMS, and social media, enhancing operational efficiency and support.
Readymode
readymode.com
Readymode is a hybrid-cloud call center software that connects agents with leads, featuring tools for dialing, CRM integration, and performance analytics.
Lumen
lumen.com
Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.
intalk.io
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
PodScribe.IO
podscribe.io
PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
EdgeTier
edgetier.com
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Performline
performline.com
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
Language I/O
languageio.com
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Voyc
voyc.ai
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
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