Heymarket
heymarket.com
Heymarket is a business text messaging app that enables secure, efficient communication with customers and employees across multiple messaging platforms.
BirdEye
birdeye.com
BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.
Userlike
userlike.com
Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.
Requesty
requesty.ai
Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.
UiPath
uipath.com
UiPath is a platform for robotic process automation that automates repetitive tasks in businesses, offering tools for both attended and unattended automation workflows.
ATLAS.ti
atlasti.com
ATLAS.ti is qualitative data analysis software that organizes, codes, and interprets unstructured data across various formats and platforms.
NVivo
qsrinternational.com
NVivo 14 is qualitative data analysis software that helps researchers organize, analyze, and visualize unstructured data from various sources.
Five9
five9.com
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
HelpCrunch
helpcrunch.com
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
Perspective
getperspective.ai
Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
InfraNodus
infranodus.com
InfraNodus is an AI tool for visualizing text data as network graphs, aiding research and idea exploration through topic modeling and analysis.
TeamSupport
teamsupport.com
TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.
Acquire
acquire.io
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Pylon
usepylon.com
Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.
Hubtype
hubtype.com
Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.
TCN
tcn.com
TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.
Signals
getsignals.ai
Signals is a lead generation platform that identifies website visitors and their behaviors to help engage potential buyers without form submissions.
Chative
chative.io
Chative.IO is an omni-channel messaging platform that combines live chat and AI-driven chatbots for efficient customer support and direct sales via social channels.
Twixor
twixor.com
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
yellow.ai
yellow.ai
Yellow.ai is a customer service automation platform that uses AI to enhance interactions and support for businesses across various channels.
Emplifi
emplifi.io
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
klink.cloud
klink.cloud
klink.cloud is a cloud-based platform that integrates multiple customer communication channels for contact centers, enhancing service operations and customer experience.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
Quiq
quiq.com
Quiq is a messaging platform for enterprises, allowing customers to text companies via SMS and chat apps, while enabling agents to manage conversations efficiently.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
11Sight
11sight.com
11Sight is a customer engagement platform for inbound video calls, allowing businesses to connect with customers instantly and manage leads effectively.
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