Page 15 - Top Gridspace Alternatives

Qtee.ai

Qtee.ai

qtee.ai

Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.

Pobuca Experience Cloud

Pobuca Experience Cloud

pobuca.com

Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.

Callbi

Callbi

callbi.io

Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.

AI Rudder

AI Rudder

airudder.com

AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.

Shopl

Shopl

shoplworks.com

Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.

Cinareo

Cinareo

cinareo.com

Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.

Primo Dialler

Primo Dialler

primodialler.com

Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.

QStory

QStory

qstory.ai

QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.

Activechat

Activechat

activechat.ai

Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.

TENIOS

TENIOS

tenios.de

TENIOS is a cloud communications app that offers an AI-based Voicebot to automate dialogues in various business processes across Europe and beyond.

Voxjar

Voxjar

voxjar.com

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

RSI

RSI

telecost.com

RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.

QualityDesk

QualityDesk

qualitydesk.com

QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.

SuccessKPI

SuccessKPI

successkpi.com

SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.

Provana

Provana

provana.com

Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.

MiaRec

MiaRec

miarec.com

MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.

Zenarate

Zenarate

zenarate.com

Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.

Prodigal

Prodigal

prodigaltech.com

Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.

CallMiner

CallMiner

callminer.com

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Calabrio

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Scorebuddy

Scorebuddy

scorebuddyqa.com

Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.

contiinex

contiinex

contiinex.com

Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

UJET

UJET

ujet.cx

UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.

Teloz

Teloz

teloz.com

Teloz is an AI-powered cloud contact center app that enhances communication through advanced call management and seamless integration across multiple channels.

Reecall

Reecall

reecall.com

Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.

plan.com

plan.com

plan.com

The plan.com app connects businesses with customers and suppliers, offering a comprehensive platform to manage mobile communications across devices and networks.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

HoduSoft

HoduSoft

hodusoft.com

HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.

Geomant

Geomant

geomant.com

Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.

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