Engageware
engageware.com
Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.
Netomi
netomi.com
Netomi is an AI chatbot solution that automates customer support and engagement across various channels, enhancing personalization and operational efficiency.
Ariglad
ariglad.com
Ariglad is an AI platform that automates knowledge base maintenance by suggesting new articles, updating existing ones, and managing duplicates.
Fundamento
fundamento.ai
Fundamento is an AI voice bot for contact centers, specializing in complex customer interactions, particularly in finance, improving efficiency and reducing costs.
babelforce
babelforce.com
babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.
Boost.ai
boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
ThumbCrowd
thumb-crowd.com
ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.
Performline
performline.com
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
Language I/O
languageio.com
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Twixor
twixor.com
Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Voyc
voyc.ai
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
Magentrix
magentrix.com
Magentrix is a platform for partner management and customer management, enabling onboarding, collaboration, support, and training through customizable portals.
Deflekt
deflekt.ai
Deflekt.ai reduces support tickets by providing automatic replies using existing documentation, streamlining customer support management.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Support Hero
supporthero.com
Support Hero is a Knowledge Management System that streamlines customer support by optimizing ticket management and integrating communication channels for efficient issue resolution.
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