Page 9 - Top Genesys Cloud Alternatives

eDesk

eDesk

edesk.com

eDesk is a customer support platform for eCommerce, centralizing interactions across multiple channels and providing automation and analytics tools to improve response efficiency.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

LiveAgent

LiveAgent

liveagent.com

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

IngestAI

IngestAI

ingestai.io

IngestAI enables businesses to build custom AI tools like chatbots using various AI models, simplifying knowledge retrieval and improving operational efficiency.

IntBell

IntBell

intbell.com

IntBell is a SAAS platform offering international SMS and voice services primarily for small and medium-sized businesses.

OmniOmni

OmniOmni

omniomni.io

OmniOmni facilitates customer support and sales through various messaging platforms like WhatsApp, Telegram, and Facebook Messenger.

Screendesk

Screendesk

screendesk.io

Screendesk allows users to request screen recordings or initiate live screen sharing with customers, integrating seamlessly with helpdesk platforms.

Ringblaze

Ringblaze

ringblaze.com

Ringblaze is a virtual phone system for small businesses that manages calls, messages, and customer interactions in a shared inbox across various platforms.

Zendesk Sell

Zendesk Sell

zendesk.com

Zendesk Sell is a sales CRM that helps manage leads, track sales activities, and automate workflows to improve sales efficiency and customer interactions.

CallFire

CallFire

callfire.com

CallFire offers voice and text marketing solutions for businesses, enabling efficient communication through IVR, voice broadcast, and call tracking services.

Chatra

Chatra

chatra.io

Chatra is a live chat platform for businesses that facilitates customer support through real-time chat, offline messaging, and multi-channel management.

Morph.ai

Morph.ai

morph.ai

Morph.ai is a platform for businesses to create WhatsApp chatbots for tasks like customer support, lead generation, and order management using a chat flow builder and integration tools.

GoSquared

GoSquared

gosquared.com

GoSquared is a sustainable email marketing platform that helps users create more effective email campaigns and grow their audiences.

Intelliverse

Intelliverse

intelliverse.com

Intelliverse offers business communication services and sales software for sales acceleration, lead generation, and contact management.

Atlas

Atlas

atlas.so

Atlas is a customer support tool that consolidates customer data and interactions, enabling teams to provide quicker responses and analyze customer needs effectively.

Askly

Askly

askly.me

Askly is a customer support platform that offers real-time translation to enhance communication, improve customer retention, and support SEO efforts.

Trengo

Trengo

trengo.com

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Outplay

Outplay

outplayhq.com

Outplay is a sales engagement platform that streamlines prospecting and automates outreach across multiple channels, integrating with various tools for enhanced efficiency.

Tiledesk

Tiledesk

tiledesk.com

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

Channel.io

Channel.io

channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

Echo AI

Echo AI

echoai.com

Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.

Cordless

Cordless

cordless.io

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

MessageDesk

MessageDesk

messagedesk.com

MessageDesk is a business text messaging app that enables organizations to manage SMS communications for service, sales, and support across various industries.

FreJun

FreJun

frejun.com

FreJun is a cloud telephony platform that automates business calls, offers virtual numbers, recording, analytics, and integrates with CRM tools for streamlined workflows.

Signpost

Signpost

signpost.com

Signpost automates the collection of customer feedback and reviews, helping businesses attract new customers, gain referrals, and increase repeat business.

Oct8ne

Oct8ne

oct8ne.com

Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.

Chatling

Chatling

chatling.ai

Chatling allows businesses to create AI chatbots for websites, enhancing customer engagement and automating responses without coding expertise.

Jebbit

Jebbit

jebbit.com

Jebbit is an app that builds interactive experiences like quizzes and surveys to collect consumer data, enhancing customer engagement and driving conversions.

Clickatell

Clickatell

clickatell.com

Clickatell is a mobile messaging platform that enables businesses to communicate with customers via SMS and other channels, facilitating transactions and interactions.

GPTBots.ai

GPTBots.ai

gptbots.ai

GPTBots.ai is a no-code platform for businesses to create and deploy custom AI chatbots for various enterprise functions like marketing and customer service.

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