OneHash
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
Fini
Fini is an AI tool that transforms knowledge bases into chatbots for customer support, predicts churn, manages team inboxes, and identifies upselling opportunities.
Invoca
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Vitel Global
Vitel Global provides a hosted VoIP/Hosted PBX phone system with international calling, call recording/forwarding, video conferencing, and AI-driven call/meeting transcripts, summaries, sentiment, and analytics.
Clepher
Build and manage AI chatbots for Facebook and Instagram using a drag-and-drop builder; automate customer messages, qualify leads, filter spam, and integrate with OpenAI for improved conversations.
Mozeo
Mozeo is an SMS marketing platform for businesses to manage contacts, send SMS/MMS campaigns, handle short codes and compliance, and track campaign metrics.
Spotlight.ai
Spotlight.ai provides sales teams with tools to improve productivity, automate qualification, create personalized materials, and analyze metrics for better strategy and forecasting.
EverHelp
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
Graphlogic
Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.
Alivo
Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.
Robylon AI
Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.
Qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Callbi
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
PCIPal
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Zenarate
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
CYF
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Scorebuddy
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
Pulsedesk
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
contactSPACE
contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.
Connectel
Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.
NuVoxx Cloud Contact Centre
NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.
PromptVoice
PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.
Courtesy Connection
Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.
Channels
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
Telebroad
Telebroad offers cloud-based PBX phone systems for businesses, providing features like virtual numbers and call management to improve communication and customer service.
ISI Analytics
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Acqueon
Acqueon is an AI-driven platform that automates outbound communications to improve revenue and customer engagement for B2C enterprises.
Vivantio
Vivantio is a service management app for B2B teams, offering ticket management, workflow automation, and a self-service portal for efficient incident resolution.
NovelVox
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
Inbenta
Inbenta is a conversational AI platform that automates customer service, IT helpdesk, marketing, and HR, providing tools like chatbots and knowledge management.
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