Page 26 - Top Genesys Cloud Alternatives

Centrical

Centrical

centrical.com

Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.

Calabrio

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

C2Perform

C2Perform

c2perform.com

C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.

Connectel

Connectel

connectel.io

Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

nc3.ca

NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.

UJET

UJET

ujet.cx

UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.

Whistlehub

Whistlehub

whistlehub.com

Whistlehub is an anonymous communication tool for organizations to report and manage issues like fraud, bullying, and harassment.

PromptVoice

PromptVoice

promptvoice.com

PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.

plan.com

plan.com

plan.com

The plan.com app connects businesses with customers and suppliers, offering a comprehensive platform to manage mobile communications across devices and networks.

Geomant

Geomant

geomant.com

Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.

Comstice

Comstice

comstice.com

Comstice offers webphone, reporting, and wallboard solutions for contact centers, supporting technologies like Avaya, Cisco, and Amazon Connect globally across various industries.

Colt

Colt

colt.net

The Colt app provides access to Colt's digital infrastructure services, enabling users to manage connections and resources across various global locations.

SynXis Voice Agent

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

Klearcom

Klearcom

klearcom.com

Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.

Lumen

Lumen

lumen.com

Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.

DooPage

DooPage

doopage.com

DooPage is a Conversational CRM app that streamlines online sales management, integrating customer care, order processing, and multi-channel communication on a single platform.

Hippo

Hippo

jungleworks.com

Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.

Diabolocom.ai

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.

Eltropy

Eltropy

eltropy.com

Eltropy is an AI-powered platform for credit unions and community banks, offering tools for member engagement, modernized collections, and secure communication channels.

Shelf

Shelf

shelf.io

Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.

Cyara

Cyara

cyara.com

Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.

Botbuz

Botbuz

botbuz.com

Botbuz is a no-code chatbot platform that enables businesses to create and manage AI chatbots for improved customer engagement and service across multiple channels.

Inbenta

Inbenta

inbenta.com

Inbenta is a conversational AI platform that automates customer service, IT helpdesk, marketing, and HR, providing tools like chatbots and knowledge management.

Goodcall

Goodcall

goodcall.com

Goodcall is a conversational AI app for small businesses, handling messages, sharing information like hours and policies, and managing orders and reservations.

EmbedAI

EmbedAI

thesamur.ai

EmbedAI allows users to build AI chatbots using their own data, powered by ChatGPT, serving as an alternative to Chatbase.

Optiwe

Optiwe

optiwe.com

Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.

Swiftsell

Swiftsell

swiftsell.biz

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

Unleash

Unleash

unleash.so

Unleash is an AI app that connects to various SaaS tools, allowing employees to easily access information by asking, regardless of their location.

Answered.so

Answered.so

answered.so

Answered.so is an AI-driven customer service tool that helps resolve customer issues using a chatbot, knowledge base, HelpHub, and intelligent search.

3Dolphins

3Dolphins

3dolphins.ai

3Dolphins.ai helps businesses enhance their digital customer experience through cloud-based and on-premise solutions, facilitating collaboration between technology and people.

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