Page 15 - Top Genesys Cloud Alternatives

ClickPoint

ClickPoint

clickpointsoftware.com

ClickPoint is a web-based lead management and sales engagement app that helps businesses improve lead conversion through tracking, prioritization, and multi-channel outreach.

Call Center Studio

Call Center Studio

callcenterstudio.com

Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.

WIZ.AI

WIZ.AI

wiz.ai

WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.

ChayAll

ChayAll

chayall.com

ChayAll is a SaaS platform that consolidates messaging channels like WhatsApp and Messenger for efficient customer communication and support.

Ocelot

Ocelot

ocelotbot.com

Ocelot is an AI-driven communications platform for higher education that enhances student engagement and integrates campus systems.

Chatlio

Chatlio

chatlio.com

Chatlio integrates live chat with Slack, allowing website visitors to communicate directly with support agents without needing additional tools.

Playvox

Playvox

playvox.com

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Fullview

Fullview

fullview.io

Fullview is a co-browsing app that enhances customer support by allowing real-time screen sharing and troubleshooting without downloads, integrating with major support tools.

ClearTalk

ClearTalk

cleartalk.ai

ClearTalk is a no-code voice AI platform that automates phone calls for tasks like customer support and appointment setting, integrating with various applications and CRMs.

DYL

DYL

dyl.com

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

VoiceSpin

VoiceSpin

voicespin.com

VoiceSpin is a cloud-based VoIP platform for businesses that offers call center solutions, including AI auto-dialing, SMS messaging, and CRM integration for effective communication.

interface.ai

interface.ai

interface.ai

interface.ai provides AI solutions for community banks and credit unions, enabling automated assistance across various channels to enhance customer service and compliance.

Spechy

Spechy

spechy.com

Spechy consolidates all customer communication channels into one platform, enabling faster and more efficient customer service.

Aissist.io

Aissist.io

aissist.io

Aissist.io is an AI-driven platform that automates tasks, integrates with existing systems, and enhances productivity for businesses through customizable workflows.

Intermedia

Intermedia

intermedia.com

Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.

MSG91

MSG91

msg91.com

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

NotBot

NotBot

notbot.in

Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.

Plazbot

Plazbot

plazbot.com

Plazbot is a comprehensive customer service platform that integrates multiple communication channels and AI chatbots for support and marketing.

QuickBlox

QuickBlox

quickblox.com

QuickBlox provides APIs and SDKs for developers to integrate chat, voice, and video communication features into applications across multiple platforms.

NovoChat

NovoChat

novochat.co

NovoChat is an omni-channel chat platform that enables businesses to communicate with customers through WhatsApp, Telegram, Messenger, and LINE.

Ring.io

Ring.io

ring.io

Ring.io is a sales engagement platform that integrates with CRM systems to improve outbound sales through SMS, email, and calls, while providing analytics and automation features.

Swell

Swell

swellcx.com

Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.

Commio

Commio

commio.com

Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.

PBXDom

PBXDom

pbxdom.com

PBXDom provides detailed reports on call activity by connecting to your PBX or call center, enabling effective monitoring and analysis of phone system performance.

Omind

Omind

omind.ai

Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.

Operata

Operata

operata.com

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

Spoke Phone

Spoke Phone

spokephone.com

Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.

Goldfish.ie

Goldfish.ie

goldfish.ie

Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.

Alvaria

Alvaria

alvaria.com

Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.

Puzzel

Puzzel

puzzel.com

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

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