Page 15 - Top Genesys Cloud Alternatives

Convin

Convin

Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.

Vodex.ai

Vodex.ai

Vodex.ai is a Generative AI tool for making outbound calls in a human-like voice, designed to automate outreach and enhance customer engagement.

StringeeX

StringeeX

StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.

Invicta AI

Invicta AI

Invicta AI automates work processes using AI agents that learn and adapt to tasks, manage workflows, interact with customers, and provide analytics without coding knowledge.

AIhelp

AIhelp

AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.

LumenVox

LumenVox

LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.

Dialogview

Dialogview

Dialogview is a conversational AI platform for managing customer interactions across multiple channels, enabling structured dialogues and workflows for improved user engagement.

Netcore Cloud

Netcore Cloud

Netcore Cloud is a customer engagement platform that helps marketers create personalized experiences across digital channels using data analytics and AI.

Assembled

Assembled

Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.

MSG91

MSG91

MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.

Telavox

Telavox

Telavox is a communication platform that provides telephony, PBX, chat, and collaboration tools for businesses to improve communication and customer service.

Capturi

Capturi

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Engagely.ai

Engagely.ai

Engagely.ai automates customer support and engagement using no-code solutions, AI models, and analytics to enhance communication across multiple channels.

Operata

Operata

Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.

DYL

DYL

DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.

Blits

Blits

Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.

ChatSupport

ChatSupport

ChatSupport is a live chat software that enables real-time customer support and engagement, allowing businesses to manage interactions and automate responses.

Playvox

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Village Labs

Village Labs

Village Labs is an app that organizes information and automates workflows across teams and projects, streamlining processes and saving time.

MirrorFly

MirrorFly

MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.

Prodigal

Prodigal

Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.

Puzzel

Puzzel

Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.

ipSCAPE

ipSCAPE

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Ebbot

Ebbot

Ebbot automates customer service with GenAI chat tools, allowing businesses to manage inquiries efficiently and provide personalized support.

Boost.ai

Boost.ai

Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.

Telnyx

Telnyx

Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.

Continually

Continually

Continually offers free chatbots and live chat for websites, allowing instant responses to visitors and lead generation without coding skills required.

Chatra

Chatra

Chatra is a live chat platform for businesses that facilitates customer support through real-time chat, offline messaging, and multi-channel management.

Simple Phones

Simple Phones

Simple Phones offers an AI phone agent that answers incoming calls for businesses and makes outbound calls for follow-ups and cold calling.

Customerly

Customerly

Customerly is a customer service and marketing automation platform that integrates live chat, helpdesk, and CRM to streamline communication and enhance customer relationships.

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Page 15 - Top Genesys Cloud Alternatives - WebCatalog