Page 13 - Top Five9 Alternatives

Authkey

Authkey

authkey.io

Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.

virtualQ

virtualQ

virtualq.io

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

eGain

eGain

egain.com

eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.

HReasily

HReasily

hreasily.com

HReasily is a cloud-based HR management system that streamlines payroll, leave management, and employee self-service for small to medium-sized businesses.

Siena AI

Siena AI

siena.cx

Siena AI is an autonomous customer service platform that uses AI to manage customer interactions for brands in over 100 languages.

Chatchamp

Chatchamp

chatchamp.com

Chatchamp is a chatbot app for e-commerce that enhances customer support, improves website conversions, and integrates easily with existing systems.

Pega

Pega

pega.com

Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.

DemandHub

DemandHub

demandhub.co

DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.

Graphlogic

Graphlogic

graphlogic.ai

Graphlogic develops Robotic Process Automation and Conversational AI solutions, including chatbots and voicebots using advanced Natural Language Understanding technology.

PCIPal

PCIPal

pcipal.com

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

Voxjar

Voxjar

voxjar.com

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

isorobot

isorobot

isorobot.io

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Mindful

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Parlance

Parlance

parlancecorp.com

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

Collab

Collab

collab.com

Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.

Inextrix

Inextrix

inextrix.com

Inextrix app offers customized VoIP solutions including PBX, billing, softswitch, and call center software, tailored to meet diverse customer needs.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

DialOnce

DialOnce

dialonce.ai

DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.

Ada

Ada

ada.cx

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

CezanneHR

CezanneHR

cezannehr.com

CezanneHR is a cloud-based HR system for mid-sized organizations, streamlining HR tasks like recruitment, payroll, performance management, and employee data management.

Lang.ai US

Lang.ai US

lang.ai

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Sociocs

Sociocs

sociocs.com

Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.

Futr

Futr

futr.ai

Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.

Recordia

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Loris

Loris

loris.ai

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

CommandLInk

CommandLInk

commandlink.com

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

QueueMetrics

QueueMetrics

queuemetrics.com

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

Yeastar

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

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