Alida
Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
Canvs AI
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Upland Rant & Rave
Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
Gainsight CS
Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.
Syncly
Syncly is a customer feedback analysis platform that uses AI to categorize and analyze feedback, providing actionable insights for businesses to improve customer experience.
Sprig
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
FeedNotch
FeedNotch is a tool for software teams to collect, organize, and analyze user feedback, facilitating collaboration on product improvements directly within their application.
Kapiche
Kapiche is a feedback analytics platform that analyzes customer feedback quickly to provide actionable insights for data-driven decision-making.
Unless
Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.
Frame AI
Frame AI helps companies analyze complex data through workflow triggers, enabling proactive risk management and revenue opportunities from unstructured data.
PeopleMetrics
PeopleMetrics provides market research services to enhance customer experience, offering support from study design to analysis and reporting.
XEBO.ai
XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.
LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Featurebase
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
Supahub
Supahub is a free platform for collecting, managing, and prioritizing customer feedback and feature requests in a centralized way.
Totango
Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Hostcomm
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Mindful
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
BetterFeedback
BetterFeedback is a qualitative customer feedback analysis tool that helps product teams understand customer needs and improve user satisfaction through AI-driven insights.
Survicate
Survicate is survey software for collecting customer feedback across channels, measuring satisfaction, and analyzing insights to improve products and services.
Pivony
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Ombea
Ombea is an app that helps businesses gather and analyze feedback from customers and employees to improve their experiences and address concerns effectively.
zenloop
zenloop is a SaaS platform that collects and analyzes customer feedback to improve satisfaction and retention, integrating with various business tools.
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