MSG91
MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Operata
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
DYL
DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.
Helpshift
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
Apty
Apty is a cloud-based platform that enhances employee digital adoption through guided experiences and analytics, improving efficiency and productivity in enterprises.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
MirrorFly
MirrorFly is a real-time communication platform offering secure voice, video, and chat SDKs for businesses, suitable for various industries with extensive customization options.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Fuze
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
CareAR
CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
UserGuiding
UserGuiding enables companies to create interactive onboarding experiences and product walkthroughs without coding, enhancing user adoption and engagement.
Observe.AI
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
Callision
Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.
GullChat
GullChat is a free international online customer service system providing chat, voice, video, and AI support, integrating with over 20 popular applications for comprehensive business solutions.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Authkey
Authkey is a communication platform that offers SMS, voice calls, emails, and WhatsApp messaging via APIs, enabling developers to integrate messaging into their applications.
Comcast Business
The Comcast Business app helps users manage services, monitor network performance, receive updates, and access support for business continuity and efficiency.
SuperDesk
SuperDesk is a generative AI-powered IT and customer service desk platform, integrated with various cloud services and management tools for scalable automation.
XCALLY
XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.
Mojo Helpdesk
Mojo Helpdesk is a cloud-based customer support tool that centralizes and streamlines ticket management for IT support and customer service teams.
Atomicwork
Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.
HiperMe!
HiperMe! is a unified communications platform that centralizes calls, texts, emails, and chats into one interface for efficient management and collaboration.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
ClickConnector
ClickConnector is a customer support platform that combines ChatBot workflows, AI, and human support to enhance customer service efficiency and experience.
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