Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
Courtesy Connection
courtesyconnection.com
Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Ingeniux
ingeniux.com
Ingeniux is a .NET content management system that helps organizations create, manage, and publish digital content effectively across various platforms.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
ChatForm
chatform.com
ChatForm is an AI-powered customer support platform for the gaming market, enhancing engagement through customizable interactive chat forms for efficient support.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
FreedomVoice
freedomvoice.com
FreedomVoice is a cloud business phone app offering VoIP calling, virtual numbers, call routing, voicemail/SMS, CRM integration, call transcription and analytics.
Oki-Toki
oki-toki.cloud
Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.
EverHelp
ever-help.com
EverHelp offers outsourced customer service solutions, providing 24/7 support in various areas like customer service, back office, and technical support.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
contactSPACE
contactspace.com
contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.
Connectel
connectel.io
Connectel offers a CCaaS platform that enhances customer service operations through optimized tools, insights, and training to improve engagement and satisfaction.
Tegsoft
tegsoft.com
Tegsoft is a contact center solution providing omnichannel customer management via phone, chat, email, and social media, with a CRM for personalized service.
NuVoxx Cloud Contact Centre
nc3.ca
NuVoxx Cloud Contact Centre is a cloud-based solution for managing inbound and outbound customer interactions across various channels, improving communication efficiency.
UJET
ujet.cx
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
Whistlehub
whistlehub.com
Whistlehub is an anonymous communication tool for organizations to report and manage issues like fraud, bullying, and harassment.
Reecall
reecall.com
Reecall is an AI tool that automates 60% of incoming requests, managing calls 24/7 to enhance productivity and improve customer support efficiency.
PromptVoice
promptvoice.com
PromptVoice is a cloud-based audio streaming service for MSPs and telecom resellers, offering professional recording solutions for prompts, in-queue, and on-hold audio.
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