Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Mindful
getmindful.com
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Bright Pattern
brightpattern.com
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
Parlance
parlancecorp.com
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
commandlink.com
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Robotalker
robotalker.com
Automated calling service that sends pre-recorded or text-to-speech voice messages to groups, schedules and manages calls, collects responses, and reports call outcomes.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
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[24]7.ai
247.ai
The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.
Truly
truly.co
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Salesken
salesken.ai
Salesken is an AI platform that analyzes sales conversations to provide real-time coaching and insights, improving team performance and conversion rates.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Intelliverse
intelliverse.com
Intelliverse offers business communication services and sales software for sales acceleration, lead generation, and contact management.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Uptics
uptics.io
Uptics is a sales automation software that allows sales teams to manage outbound campaigns, nurture leads, and close deals more efficiently.
PersistIQ
persistiq.com
PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, and tasks to enhance sales communication and efficiency.
VanillaSoft
vanillasoft.com
VanillaSoft is a sales engagement platform that automates lead management, workflow, and communication, enhancing productivity and efficiency for sales teams.
Aheeva
aheeva.com
Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.
Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Distrobird
distrobird.com
Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.
Marchex
marchex.com
Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.
ITC Cloud
itccloud.com
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Contivio
contivio.com
Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.
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