QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
HaloCRM
halocrm.io
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Exairon
exairon.com
Exairon provides autonomous solutions for customer interactions, automating processes without human intervention and improving efficiency for tasks that require human involvement.
Mavenoid
mavenoid.com
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
PodScribe.IO
podscribe.io
PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.
EdgeTier
edgetier.com
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Howazit
howazit.com
Howazit is a customer communication platform that automates interactions, streamlines communication processes, and provides insights to enhance customer experience.
Lang.ai EU
lang.ai
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
Boost.ai
boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
ThumbCrowd
thumb-crowd.com
ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.
Verloop.io
verloop.io
Verloop.io is a customer support automation platform that offers AI-driven chat and voice solutions for businesses to enhance customer interactions across multiple channels.
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