Zenarate
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
Scorebuddy
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
HaloCRM
HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.
Glia
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Howazit
Howazit is a customer communication platform that automates interactions, streamlines communication processes, and provides insights to enhance customer experience.
CommBox
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Language I/O
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
Gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Whelp
Whelp is an app that uses AI chatbots and omnichannel messaging to reduce customer wait times by 60%, while providing advanced reporting for performance tracking.
Snowfly
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Provana
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CYF
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Klearcom
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
PodScribe.IO
PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.
Performline
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
Cloodot
Cloodot is a customer experience management app that consolidates chats and reviews from multiple platforms for efficient online engagement and reputation management.
CINNOX
CINNOX is an engagement platform that integrates telephony and digital channels to enhance communication for businesses, improving customer and employee experiences.
EvaluAgent
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
QEval
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
VOZIQ
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Ressolve
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Pobuca Experience Cloud
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
QualityDesk
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
Solutions
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