Rasa
Rasa helps developers create conversational AI applications like chatbots and voice assistants, focusing on natural language understanding and multi-channel deployment.
Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
WIZ.AI
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Omind
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
Swell
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
Richpanel
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
DialOnce
DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.
Uniphore
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Alvaria
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Mavenoid
Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.
Capacity
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Dubber
Dubber is a cloud-based call recording and voice AI app that automatically records conversations, offering secure storage, transcription, and real-time insights.
Watermelon
Watermelon is a user-friendly AI chatbot platform that automates customer service interactions without coding, integrating various channels for streamlined communication.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Infinity Hub
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Pega
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Infinity Portal
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Geta AI
Geta AI is a CRM platform that streamlines customer communication through shared inboxes, chatbots, automated workflows, and advanced contact management.
ContactEngine
ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
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