Page 4 - Top Collab Alternatives

Thulium

Thulium is a mobile app for managing customer service inquiries, allowing agents to respond, access client information, and manage tickets remotely.

Alvaria

Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.

DCDial

DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.

Zingtree

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Thirdlane

Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.

Upcall

Upcall is a platform that connects businesses with U.S. sales professionals for on-demand phone calls to engage and convert leads into opportunities.

Abstrakt

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

VirtualPBX

VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.

Calabrio

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

menetalk

Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.

Goldfish.ie

Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.

DialLink

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

calldesk

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

Primo Dialler

Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.

virtualQ

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

Knowlarity

Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.

Call Criteria

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Voxjar

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

CallMiner

CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.

Sharpen

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

PCIPal

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

isorobot

isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.

Parlance

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

FoneBox

FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.

CommandLInk

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.