Arbeit
arbeitsoftware.com
Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
Infinity Portal
infinity.co
Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
mediahawk.co.uk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
echovane.com
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Geomant
geomant.com
Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Performline
performline.com
PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.
Language I/O
languageio.com
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
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