Shippeo
shippeo.com
Shippeo provides real-time transportation visibility for supply chains, offering delivery tracking, integration with TMS, and data insights to improve logistics and customer service.
LivePerson
liveperson.com
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Intermedia
intermedia.com
Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Skeepers
octoly.com
Skeepers connects brands with consumers through user-generated content, facilitating influencer marketing and campaign management across social media channels.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Player XP
playerxp.io
Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.
Whatfix
whatfix.com
Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.
Bloomreach
bloomreach.com
Bloomreach is a digital experience platform that enhances customer journeys for e-commerce through AI-driven search, content management, and marketing automation.
UserVoice
uservoice.com
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
Akeneo
akeneo.com
Akeneo is a Product Information Management (PIM) tool that helps businesses manage and enhance product data across multiple channels for better customer experiences.
Insight7
insight7.io
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Spiral
spiralup.co
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Reply.io
reply.io
Reply.io is a sales engagement platform that automates multichannel outreach, helping users generate leads and enhance communication through various channels.
Echo AI
echoai.com
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Celonis
celonis.cloud
Celonis provides a Process Intelligence platform that uses process mining and AI to optimize business processes and improve operational performance.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
ProMark
promark365.com
ProMark is a Workforce Management app for Time and Attendance, Absence, Task Management, and Employee Scheduling, designed to enhance productivity and streamline workflow management.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Assembled
assembled.com
Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.
Geotab
geotab.com
Geotab is a fleet management app that offers vehicle tracking, maintenance scheduling, and driver safety monitoring for businesses to optimize operations.
Playvox
playvox.com
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
APPSeCONNECT
appseconnect.com
APPSeCONNECT is an integration platform that connects business applications, facilitating data exchange and automating processes, particularly for SAP S/4HANA integrations.
Sales Layer
saleslayer.com
Sales Layer is a cloud-based product information management (PIM) system that automates complex product data processes and ensures consistent information across sales channels.
ShortPoint
shortpoint.com
ShortPoint is a web tool for creating and customizing intranet sites in SharePoint and Office 365 without coding, using a drag-and-drop interface.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
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